Cancelations & Deposits
The Born Blonde requires 72 hour notice period for all appointment changes and cancellation.
Upon booking with The Born Blonde you will be required to pay 20% of the services cost as a deposit to secure your appointment, this will be deducted from the total cost of your service. Deposits will be credited if you cancel or reschedule before our 72 hour cancellation window. Credited deposits are valid for 6 months from the date of payment.
Late Arrivals
Late arrivals will be asked to reschedule their booking. A new deposit will need to be put down to secure a future booking. If you fail to attend an appointment you will be unable to make any future booking with The Born Blonde.
Children
Children under 6 months of age are welcome to attend appointment, we do ask you notify The Born Blonde administration team prior to your appointment. We recommend children over the age of 6 months old do not attend appointments.
Public Holiday Surcharges
The Born Blonde excepts booking for some calendared public holidays. Please note that public holiday bookings incur a surcharge of 10%.
AfterPay
To purchase with Afterpay, a minimum spend of $100 must be reached. For full terms and conditions of these services, please visit Afterpay directly.
Provision of Information
The Born Blonde required clients to complete and submit a Client Consultation Form In some cases, we may only be able to provide a limited range of services to you if you do not wish to provide the information required to complete a Client Consultation Form. We retain the right to refuse to provide our services to you in our absolute discretion.
By completing the Client Consultation Form, you warrant and represent that the information you provide to us is true and correct in all material respects and that you have provided all relevant information. Further, you acknowledge and agree that we accept no liability for any loss or damage that you suffer as a result of providing us with incorrect information or in connection with a failure to provide us with all relevant information in the Client Consultation Form.
Warranties
We warrant services provided by The Born Blonde for a period of 7 day from your initial service date. The Born Blonde must be notified of any concerns within 7 days of your initial service. Review and touch up appointment maybe schedule at cost price.This does not apply if you change your desired outcome or if you have failed to provide us with all relevant information in the Client Consultation Form.
This dose not apply to retail purchases, If you have any queries or feedback for our team please contact us at 0409521672.
Service Refunds
General refunds will not be provided on services, We will provide refunds of services sold to you where we are required to do so by Australian Consumer Law. Refunds are not applicable for change of mind.